How to find a restoration company that can be trusted?

Need a professional, trusted restoration company

Unfortunately, this industry isn’t regulated, and there are people out there who pose as professionals or overstate their qualifications. Therefore, homeowners should be mindful of who they hire, as an untrained technician may do more harm than good or delay repairs, resulting in a higher degree of destruction.

 

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Before selecting a company to handle the job, keep in mind these points of emphasis:

  • Only choose certified professionals to perform water damage restoration services. Certification through the IICRC is a sign that a professional has received the most up to date training and is knowledgeable in the latest techniques and technologies
  • Do not select a technician based only on the price or an insurance company’s recommendation. Insurance companies often select a restoration company based on price, and unusually low pricing suggests the company does not use modern drying or repair methods.
  • Choose a company that offers a range of water damage restoration services. The easiest way to determine the expertise of a firm is to see if they provide a full range of options for homeowners. Mold remediation, for example, is often needed given how quickly mold can set in. If a company doesn’t offer mold remediation, it may not be prepared for all job settings.
  • A company that is available 24/7 is a good sign. Stay away from any firms that are reluctant to start right away. In many cases modern equipment can enable near-complete drying in as little as 36 hours, although many situations require longer.
  • Homeowner should not have to wait before repairs begin. Every minute counts when there is standing water present, and reputable professionals understand this. If a technician insists on waiting to begin the remediation portion of the loss, they probably cannot be trusted to see the job through in a reasonable time frame.

Using these guidelines, a homeowner should be able to find a restoration company that can be trusted

References: IICRC

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